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me@grafxflow

Written by me@grafxflow

11 Oct, 2012

10

10,775

Email template ul tags don't work in outlook FIX

Certain versions of Outlook have issues when using the ul tag with bullet points not appearing.

So if the following was placed in an email html template, you would see nothing except the text.

<ul>
    <li>Point 1</li>
    <li>Point 2</li>
    <li>Point 3</li>
</ul>

The easiest solution is to use a table and the bullet point html character ().

<table width="100%" border="0" cellspacing="0" cellpadding="0">
    <tr>
        <td valign="top">•</td>
        <td valign="top">Point 1</td>
    </tr>
    <tr>
        <td valign="top">•</td>
        <td valign="top">Point 2</td>
    </tr>
    <tr>
        <td valign="top">•</td>
        <td valign="top">Point 3</td>
    </tr>
</table>

Here are both examples, remembering that you would need to use CSS to make them look similar:

 UL Tags (Don't work in Outlook)

 Table (Do work in Outlook)

  • Point 1
  • Point 2
  • Point 3
Point 1
Point 2
Point 3

Add comment

10 Response

    Bruno
    07 Feb 2013

    Thanks for that. Really helped :)

    |

    Matchew
    16 Jul 2014

    It works great for me until it the line breaks to two lines. I've kept my points very short! Thank you

    |

    me@grafxflow
    16 Jul 2014

    I think you mean that the paragraphs and bullet sit vertically centred rather than at the top. Add the following:


    &bull;
    Point 1


    UPDATE: I have edited the code in the post.

    |

    Matchew
    16 Jul 2014

    You're a diamond. Thank you!

    |

    Anand
    03 Sep 2014

    Thanks... :)

    |

    Eddy
    30 Sep 2014

    Save my day thank you!

    |

    Marc
    16 Jan 2015

    Just perfect, thnx a ton!

    |

    Marc
    16 Jan 2015

    Hmm, works for the bullets.
    However, the font changes to a default font...

    |

    me@grafxflow
    16 Jan 2015

    Hi Marc,

    You should be able to correct this via your CSS or using inline CSS.

    Such as...


    &bull;


    your content here....


    |

    sathishsakthi
    26 Feb 2015

    Thank you bro it's really save my day

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me@grafxflow

Hull, United Kingdom

I am a Full-stack Developer who also started delving into the world of UX/UI Design a few years back. I blog and tweet to hopefully share a little bit of knowledge that can help others around the web. Thanks for stopping by!

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